Privacy Policy

STRACHAN IP LTD PRIVACY POLICY – LAST UPDATED MAY 2021

Strachan IP Ltd ('We') is committed to protecting and respecting your privacy. 

Strachan IP Ltd (‘We’) is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting  http://www.strachanip.co.uk and by providing personal data to us, you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 2018 and the General Data Protection Regulation (together ‘Data protection regulations’), the data controller is Strachan IP Ltd, 16 Gold Tops, Newport, South Wales, United Kingdom, NP20 4PH. (ICO registration number: 15275439).

 

We collect personal data about you to provide our services to you and develop our business in accordance with this policy (your ‘Personal Information’).

1. Personal Information we collect about you

The information you give us may include your names, company details, e-mail address and phone number.

With regard to each of your visits to our site, we may also collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from out site (including date and time):
  • products or services you viewed or searched for; page response times, download errors, lengths of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page.

We do not collect any ‘sensitive data’ (like racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data etc.) except when we have to comply with the law.

2. Where we collect your Personal Information

We principally collect information through your input, by filling in forms on our site http://www.strachanip.co.uk/ (our site), through meetings or events or by corresponding with us by phone, social media or e-mail.

We may also receive information related to you from other sources:

  • When working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).
  • We may also use publicly available information such as information available on blogs, social media or public databases.

We do not sell your Personal Information or use it for any other purposes than those stated below.

3. Website usage information

When you visit our website, we may use cookies and other technologies to automatically collect the following information:

  • Technical information, including your IP address, browser type and version, device identifier, location and time zone setting, browser plug-in types and versions, operating system and platform, page response times and download errors;
  • information about your visit, including the websites you visit before our websites and products or services you viewed or searched for;
  • number of visits, length of visits to certain pages, pages viewed, page interaction information (such as scrolling, clicks and mouseovers) and methods used to browse away from the page; and
  • similar information for additional content that can be accessed from website pages, such as opening or printing documents or which videos are played and for how long.

 

4. How we use your Personal Information

We use your personal data for the following purposes:

  • Our Services.We use your personal data to provide you with our Services, for example we will use your personal data where this is necessary for us to perform our obligations under a contract with you.

We use your personal data in this way as it is necessary for us to meet our contractual obligations to you. It is also necessary for our legitimate interests to provide you with access to our Website and to provide you with our Services.

  • Website: We use your personal data to diagnose problems with our Website or administer our Website, to analyse user traffic to measure use of our Website and to improve the content of our Website and our Services as well as to keep our Website safe and secure. We also use cookies on our Website for the purposes set out under ‘Cookies’ below.

We use your personal data in this way as it is necessary for our legitimate interest to: (a) analyse user traffic so that we can improve our Website and meet the needs of visitors to our Website; (b) to provide you with access to our Website; and (c) monitor how our Website is used to detect and prevent fraud, other crimes and the misuse of our Website. This helps us to ensure that you can safely use our Website. Where we use cookies, we rely on your consent to place cookies as required under applicable laws – please see our cookies policy below for further information and how to manage cookies.

  • Comply with legal requirements and exercise or defend legal claims.We may need to process personal data to comply with legal requirements to which we are subject and/or to defend legal claims or exercise our legal rights.

Processing personal data in this way is necessary to ensure that we comply with our own legal obligations. It is also necessary for our legitimate interests to process personal data for the purposes of exercising and defending legal claims.

  • To provide you with information about our products and services.We use your personal data (such as your email address or other contact details) to send you information about our Services and other information which may be of interest to you, including events, updates and other relevant information.

Where we are permitted to send you such messages under applicable laws, it is deemed necessary to use your personal data for our legitimate interests to promote our Services and provide you with other information which may be of interest to you. We will not send such messages to you if you have opted out of receiving these (please see “Your Rights” below for further information).

  • For our records, administration and managing our relationship with you.We will keep records of your personal data, such as your name, address, account details and marketing preferences, in order to administer our Services and keep our records up to date.

It is in our legitimate interest to keep records of your personal details and up date these when necessary.  It is also in our legitimate interest to keep records of any correspondence with you.  In order to provide the standard of client care we want to, we need to keep track of your details and preferences.

The provision of your personal data is necessary when personal data is needed for the purposes of entering into, or servicing, a contract that you, or a company you are associated with, has with us or to receive the products or services or information you or your company request, or to comply with applicable laws and regulations.  Refusal to provide your information may make it impossible for us to provide the products, services or information requested or to fulfil our contractual obligations.

The provision of your personal data for marketing purposes and use of cookies is voluntary.  Marketing may be sent by email, but also sometimes through postal mail or telephone. Please see further information below under “Your Rights” in relation to your rights to opt out of receiving marketing messages.

5. Cookies 

Cookies may be used by us to provide you with customised information from our website. A cookie is an element of data that a website can send on your browser, which may then store it on your system. Cookies allow us to understand how you interact with our website and help us improve your user experience.

We use third party analytical cookies provided by Google Analytics. Google Analytics uses cookies which allow us to see information on the activities of visitors to our website and users of our service, including page views, source and time spent on our website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. To opt out of being tracked by Google Analytics across all websites click here (https://tools.google.com/dlpage/gaoptout)

We also use functionality cookies to make our website more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time you visit our site. We use cookies so that we can give you a better experience when you return to our website.

Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information on your browser software to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. If you disable cookies from your browser you may not be able to access certain features of a particular website. This site is hosted via Green Umbrella Marketing Ltd.

6. How we protect your Personal Information

We endeavour to take all reasonable steps to protect your Personal Information. We have implemented appropriate technical and organisational measures to ensure appropriate security of processing. Any shared files or folders are password controlled, and agreed with clients in advance of sharing. Computer systems are protected by up-to-date anti-virus software (Windows Defender) and encrypted. Access to your Personal Information by staff is protected by unique passwords. Our staff and associates are under strict obligations of confidentiality and only relevant staff has access to your data. We also have put in place a procedure to respond to data breaches and we will report it to you or to relevant authorities when required.

7. Where we store your Personal Information

Data collected by us is stored on secure hosted facilities at Microsoft (using Office365 and OneDrive). Links to Microsoft’s services and privacy agreements can be found here. We may also use DropBox (DropBox Privacy Statement) to share files with you or work on current work or GoogleDrive (GoogleDrive Privacy Policy).

We will only retain your personal data for as long as is necessary for the purposes for which that personal data was collected or processed and to the extent permitted by applicable laws. When we no longer need to use your personal data, we will remove it from our systems/records are/or take steps to anonymise such information so that you can no longer be identified from it (unless we need to keep your personal data for a longer period to comply with legal or regulatory obligations to which we are subject).

8. Transfers and disclosures of your Personal Information

We may share your information with the following third parties:

  • Within Strachan IP Ltd:  We may share your personal data among other offices, affiliates and locations within our firm, in order to administer our Services, provide you with our Services, understand your preferences, send you information about products and services that may be of interest to you, and conduct the other activities described in this Privacy Notice.
  • Auditors and other professional advisers where necessary or required;
  • Our service providers.  We use other companies or contractors (“Service Providers”) to perform services on our behalf or to assist us with the provision of the Services to you.  We may share personal data with the following categories of Service Provider:
  • Infrastructure and IT service providers;
  • Marketing, advertising, analysis, research, event and communications providers;
  • Providers of services to us which assist us in providing the Services to you.
  • In the course of providing such services, these Service Providers may have access to your personal data.  However, we will only provide our Service Providers with the information that is necessary for them to perform the services, they will act under our instructions and we ask them not to use your personal data for any other purpose.
  • Third parties permitted by law.  In certain circumstances, we may be required to disclose or share your personal data in order to comply with a legal or regulatory obligation (for example, we may be required to disclose personal data to the police, regulators, government agencies or to judicial or administrative authorities). We may also disclose your personal data to third parties where disclosure is both legally permissible and necessary to protect or defend our rights, matters of national security, law enforcement, to enforce our agreements or protect your rights or those of the public.
  • Your company and other third parties connected with your company or its account.  We may disclose your personal data to your company, such as when you are included on an email with others or to confirm your details or role with your company. We also may disclose your personal data to third parties connected with your company or its account, such as a consultant or other professional advisor.
  • Third parties connected with business transfers.  We may disclose your personal data to third parties in connection with a reorganisation, restructuring, merger, acquisition or transfer of assets, provided that the receiving party agrees to treat your personal data in a manner consistent with this Privacy Notice.

When we share your Personal Information with third parties, we always ensure that we have appropriate safeguards in place to protect your privacy and that we share Personal Information in accordance with this policy and Data protection regulations.

We may disclose your Personal Information to third parties:

  • If it is required to carry our client duties, we may disclose your Personal Information to third parties, with the client approval only.
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Strachan IP Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Strachan IP, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

The personal data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA’). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of payment details and the provision of support services. By submitting your personal data you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and Data protection regulations. Therefore, we will provide appropriate safeguards for such transfers, for example by using standard model protections clauses to ensure that our partners and suppliers protect your privacy abroad.

Where we have given you (or where you have chosen) a password which enables you to access certain relevant data, you are responsible for keeping this password confidential and we ask you to not share it with anyone.

Unfortunately, the transmission of information via the internet and electronically is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website or electronically; any transmission is at your own risk. Once we have received your information, we will use strict procedures to prevent unauthorised access.

9. Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at The Data Protection Manager, Strachan IP Ltd, 16 Gold Tops, Newport, South Wales, United Kingdom, NP20 4PH.

You have the right to access personal data we hold about you. This includes the right to ask us supplementary information about:

  • the categories of data we’re processing
  • the purposes of data processing
  • the categories of third parties to whom the data may be disclosed
  • how long the data will be stored (or the criteria used to determine that period)
  • your other rights regarding our use of your data

We will provide you with the data within one month of your request, unless doing so would adversely affect the rights and freedoms of other. We will tell you if we can’t meet your request for that reason.

You have the right to make us correct any inaccurate personal data about you. If you believe that any information we are holding on you is incorrect or incomplete, please write to info@strachanip.co.uk  or write at the address at the end of this policy. We will promptly correct any information found to be incorrect.

You have the right to erasure. You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes settled out in this Privacy Policy.

You also have the right to lodge a complaint regarding our use of your personal data. Please tell us first, so we have a chance to address your concerns. We only process your personal data in accordance with this Privacy Policy and in compliance with Data protection regulations. If, however you wish to raise a complaint regarding the processing of your personal data, you have the right to lodge a complaint with the supervisory authority, either by calling their helpline or as directive on their website at www.ico.org.uk

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

If, at any time, you want to verify, update, amend your personal data or exercise any other rights related to your personal data, please email us at info@strachanip.co.uk or write to us at

The Data Protection Manager, Strachan IP Ltd, 16 Gold Tops, Newport, South Wales, United Kingdom, NP20 4PH.

10. Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time. You should check this page regularly to see our most up to date policy. We will tell you about any changes to this Privacy Policy by showing the date of the changes in the ‘Last updated’ section below. By using the website after the date we make any changes, you are agreeing to the changes.

11. Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to The Data Protection Manager, Strachan IP Ltd, 16 Gold Tops, Newport, South Wales, United Kingdom, NP20 4PH.